A: Express scripts, like Medco, is a prescription benefit manager that helps make the use of prescription drugs safer and more affordable for tens of millions of people.
The combined company will now be known as Express Scripts. Q: Why are the two companies combining? A: Combining Express Scripts and Medco will allow the new company to do even more to help improve patient health while driving down the cost of prescription drugs.
Q: How did Express Scripts get my prescription information? A: Since Medco and Express Scripts have come together as one company to manage your prescription drug benefit, the information Medco had on file for you is now available to the merged company. A: Yes. Continue to call the number on your prescription drug benefit ID card. Q: Will my member ID number change?
A: No. Continue using your current prescription drug benefit ID card and the member ID number on the card. Please continue to submit new home deliver prescriptions by mail or have your doctor send them via fax or ePrescribing. Also, continue using your member ID number, order forms, www.
Q: Can I still order refills on the member website or by phone? Please continue to use www. You can also use the refill forms enclosed with your prescription orders. Q: Will my home delivery packages look different? A: The packaging may look different because your medications may be shipped from an Express Scripts Pharmacy or the Medco Pharmacy, depending on factors including weather, medication supply, and the distance between the pharmacy and the delivery address.
There may be differences between bottle caps, bottle colors, and the labels used. You may also notice changes in the materials used to package temperature sensitive medications. Participating retail pharmacies Q: Can I still use the same participating retail pharmacy that I do today?
You can still use the pharmacies in the current retail network. A: The Express Scripts name and brand will begin appearing on most member communication soon or around September 1. Some communications may still reference Medco along with Express Scripts until the name transition is complete. Below are some examples. The address will remain www. The branding on the website will change to Express Scripts.
Most letters to members will reflect the Express Scripts branding. Discover how we make it easier to manage your medications. Get your medications shipped right to your door. See how it works. Download today from your device's app store. We're always here to give you the information and support you need to take control of your health. Want to know more about how we make it easier to manage your medication?
Register Now. Simple, stress-free ordering Safe, accurate prescriptions delivered to your door World-class customer support, 24x7 Register Already have an account? Looking for one of our other sites or partners? Corporate Site. Inside Rx. Stay Safe with Home Delivery. Skip the trip to the pharmacy. We'll send medication right to your door so you can stay safe.
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